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Automating the conversion of paper and electronic data into reliable information
 
 

 

 

 

Any Form. Any Document. Anywhere. Anytime.

You are global and local, You are agile and regulated
You are speed and quality, You are growth and lean

… and like many organizations you struggle to achieve these balances because many of your critical processes are paper-based and difficult to manage.

Cardiff Teleform is a cornerstone piece of the Cardiff Intelligent Document solution.   It is the only solution that allows you to unify all of your paper-based processes throughout the enterprise, even processes in different departments, businesses and geographies.   This unified approach ensures you a consistent experience and full auditability of all of your processes.  TeleForm’s bullet-proof enterprise-class design ensures zero down time and unlimited scalability as the number of documents flowing through TeleForm increases. 

  • Automatically capture, classify and index any form or document type

  • Easily and rapidly fold information from paper into electronically-based workflows from both distributed and centralized locations

  • Embed intelligence within the form to navigate the business process

  • Enforce internal and external regulatory compliance requirements

  • Increase productivity across a disparate, global enterprise

With a Cardiff TeleForm deployment our customers typically experience a 60-80% reduction in their costs by eliminating the need for manual transcription.  

This ROI is realized because TeleForm intelligently identifies any form or document type and automatically sorts scanned documents into “virtual piles” that can be efficiently processed and validated without manual intervention.  Then TeleForm reads the hand-print, machine print, optical mark, barcodes, and signatures from paper forms and documents virtually eliminating all human intervention and errors. The reduction in human data entry, human errors and accelerated processing times are reflected immediately in your bottom line.

"Teleform is truly a mission-critical system for AMN Healthcare. We use the system to capture and process key workforce documents that drive our business operations. Our last Teleform upgrade resulted in 10% better data quality and 20% faster processing."
- Bruce Carothers, AMN Healthcare.

 

:Teleform Features

Form Designer
A point-and-click application for easily implementing automated forms processing and document capture. Designer includes complete layout tools to create new forms and to automate your existing forms and document types.

Flexible Document Input Options
Out-of-the box interfaces to scanners, fax, email, file systems and internet.

 

View and index non-image file types
Supports viewing of word processing, spreadsheet, presentation, graphic, multimedia, and other formats without needing the native file application.

Content-based classification
Automatically classifies and sorts forms and semi- and unstructured documents via barcode, form identification, full page keyword, rules-based and phrase identification algorithms.

Automatic data extraction
Automatic extraction of indexes from forms and semi- and unstructured documents by best-in-class recognition engines.

Document Package handling
Allows multiple levels of association for forms and documents within a batch; group “sets” of forms and documents together.

Anytime QC
Enables users to view, rotate, add, delete, copy, reposition, and automatically or manually reclassify and index at any time during the life of the batch, from scan to commit.

 

Data Quality Assurance
Data quality assurance personnel can intuitively and efficiently validate classification and extraction results with ease.

Auditing and tracking
Tracks every-step between people, systems, images, associated data and system changes.

Digital record signature support
Provides ability for a user to digitally sign records associated with views of/changes made to data in the TeleForm system.

Print merge application
Merges electronic data onto forms for printing.

Automated workflow
Paper-originated forms and documents from TeleForm can easily and rapidly feed into electronic-based in-process workflows or can initiate workflows in LiquidOffice.

Flexible Export Interfaces
Automatically delivers data to more than 300 business applications.

Document Scanning
High-speed Document Scanning is only one element of TeleForm's vast time and money saving features

 
 

:InputAccel for Invoices
Invoice capture and transformation into digital images and business data

EMC Captiva InputAccel for Invoices transforms paper invoices into digital images, enabling invoice data to be automatically extracted, validated, and exported. InputAccel for Invoices helps you speed up invoice processing with fewer people—for less money. Automated invoice capture saves money by reducing administrative errors in the reconciliation process.

By automating invoice data extraction and validation, you’ll also reduce cycle times and shorten invoice retrieval times to seconds, with 99 percent accuracy. By accelerating invoice capture, you gain better visibility into your overall cash management, allowing you to take advantage of early payment discounts that can provide significant cost savings.

Features Benefits
Scanner integration Use the EMC Captiva ISIS scanner interface, which includes support for over 300 common business scanners, to capture data.
Multiple recognition technologies Intelligently extract invoice data with InputAccel for Invoices, even from new and one-time vendors and invoice formats.
Automatic validation Verify extracted data, including line-item detail matching, against purchase orders and correct common unit of measure and price discrepancies.
Back-end integration Export images and critical business data to virtually any A/P, ECM, ERP, database, workflow, or other business system.

:Dispatcher
High-speed document classification, data extraction, indexing, and routing

EMC Captiva Dispatcher manages vast amounts of incoming content, leveraging intelligent document recognition capabilities for automatic document classification, indexing, extraction, and routing. With Dispatcher, you can identify all kinds of documents—structured, semi-structured and unstructured—using sophisticated image- and text-based classification technology that automatically “learns” and detects documents based on layout and attributes such as keywords, logos, and text phrases.

Dispatcher includes sophisticated recognition capabilities to extract data from all types of documents, including free-form data extraction from less structured documents.

Features Benefits
Automatic classification Recognize document types with Dispatcher, using a combination of text- and image-based analysis technologies.
Image-based analysis Analyze and identify new and recurring documents based on full-page image layout or individual graphical elements, such as logos.
Text-based analysis Identify documents based on content using keyword and text phrase rules.
Separation of handwritten documents Classify handwritten documents automatically and route these documents to the appropriate departments for processing.
Advanced data extraction Use pre-defined business rules and sophisticated recognition to perform free-form data capture with high accuracy.
Extraction from data tables Automatically extract data from tables for processing invoices and other formatted information.
 

:ClaimPack
Accelerated claim form capture

EMC Captiva ClaimPack automates the capture and processing of healthcare claim information with a proven accuracy rate of up to 99 percent. ClaimPack supports a variety of standard healthcare claim forms, including CMS-1500, UBs, and dental forms. Its scalability enables it to handle 1,000 to 250,000 claim forms per day, and the information always gets validated and exported to a variety of claims management systems—all without the need for manual intervention.

ClaimPack gives you the efficiency gains, productivity enhancements, and overhead reductions to earn a full return on your investment in less than a year.

Features Benefits
Image enhancement Refine scanned forms so that irrelevant material can be removed or ignored.
Form ID Automatically identify the claim and attachments as a single transaction, check for proper sequencing, and detect sorting errors.
Recognition engine Use ClaimPack to capture all machine print characters, interpret checkboxes, detect signatures, perform field parsing, and validate data.
Completion Repair and perfect extracted information, reducing the time to re-key characters and validate fields.
Integration Export images and validated data into any back-end repository, including image archival, content management, and claims management systems.
HIPAA-compliant export module Meet regulatory requirements with ANSI 837 export.
Microsoft Visual Basic for Applications Customize the system without complex, proprietary programming languages.

 

 
 

LiquidOffice redefines business process management (BPM) in the enterprise by accelerating cycles, ensuring compliance, and connecting people with information and processes, regardless of location. Plus, its integration of Autonomy's market-leading enterprise search makes LiquidOffice the first and only BPM solution that enables real-time access to, and use of, time-sensitive content throughout the process lifecycle.

"LiquidOffice provides forward-looking visibility into real-time data and in-flight processes, allowing decisions and analysis to be made on current context, and avoiding the traditional time-lag associated with process performance data."

Nathaniel Palmer, Delphi Group

Accelerate Your Business with Superior Process Control
LiquidOffice is the only BPM solution that offers enterprise-class search, as well as a full range of user-determined, structured and self-adaptive process options that are required for real-time process control. These capabilities allow LiquidOffice to fully automate the processes of complex business environments and to surface in-process content at the right step and time in a business process, which results in better decisions being made in a more complete context.

Enforce Compliance and Best Practices
LiquidOffice enforces adherence to best practices, corporate policies and government regulations by centralizing processes and control structures across the enterprise. It also provides visibility into those processes, notifies risk managers of non-

compliance and automates corrective action and responses. In short, LiquidOffice provides a secure audit trail by automatically tracking approvals, reviews, edits and business activity at every step of a process.

Securely Connect People, Process and Information Across Your Business
LiquidOffice securely connects all people across the enterprise and geographies with information and process, whether inside or outside the enterprise firewall. As a result, all users can stay better informed, collaborate more effectively and take action on information in real time.

Scale Your Processes to Match Your Growing Business
Built to address the complexities of any size organization, LiquidOffice is underpinned by a highly scalable, fault-tolerant, open architecture that allows you to accommodate the growth of people, processes and information across your enterprise.

 

 
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